24 x 7 Dedicated Technical Support

We offer all our clients fast quality support 24 hours a day, 7 days a week. You can contact us:

THROUGH THE WEB HOSTING CONTROL PANEL (CP).

• Step by Step Tutorial - This guide will walk you through setting up your website.

• Knowledge Base - This is an information system based on the keyword search principle, i.e. a FAQ information database, but much more advanced than the standard static FAQ. We regularly update the knowledge database with new entries. To access log into your account and under "Support" you find a link for our Knowledge Base.

• HSphere Control Panel FAQ - This FAQ is very informative and will answer many questions about setting up your website.

• Site Studio FAQ - FAQ for Site Studio.

• Ticketing System. - If you still haven’t found the answer to your question in the Help Center, we suggest that you use our Ticketing System. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through our ticketing system.